FAQ about Troubleshooting
The yield dropped almost to half after extraction.
The system makes noise during operation, after the installation site of the system is moved.
A sample or reagent is sucked into the nozzle. Is it OK?
It is hard to make a hole in the aluminum seal for the (prepackaged) reagent.
Stainless steel parts such as reagent tank rack are corroded.
The extraction yield of plasmid DNA is low.
The purity of the extracted Plasmid DNA is low.
The processing in the following step by using the extracted Plasmid DNA does not proceed well.
The eluate is colored.
The extraction yield of genome DNA is low.
PCR does not proceed well.
The extraction yield of total RNA is low.
The purity of extracted total RNA is low.
The extracted total RNA is decomposed.
RT-PCR does not proceed well.
Processing in the following step by using the extracted DNA does not proceed well.
The system is turned off by power failure. Is it possible to resume operation continuously?
The system is turned off suddenly.
The number of the samples processed is desirably increased during processing.